Privacy Policy

AlJaffal Centre

Effective Date: 29 January 2026

AlJaffal Centre (“we”, “our”, or “us”) operates an online shop delivering office stationery, electronics equipment, and related products in Qatar using Cash on Delivery (COD). This Privacy Policy explains how we collect and use customer information.

1. Information We Collect

We may collect:

  • Name

  • Delivery address

  • Phone number

  • Email address

  • Order and delivery details

  • Communication related to orders or customer support

Since we operate on COD, we do not collect online payment or card details.

2. How We Use Information

We use customer information to:

  • Process and deliver orders

  • Communicate order updates

  • Provide customer support

  • Improve our services

  • Comply with legal requirements

3. Information Sharing

We do not sell or rent personal information. Information may only be shared with:

  • Delivery partners for order fulfillment

  • Service providers supporting our operations

  • Authorities if required by law

4. Data Security

We take reasonable steps to protect customer information from unauthorized access or misuse.

5. Data Retention

We retain customer information only as long as necessary to fulfill orders, provide service, or meet legal obligations.

6. Customer Rights

Customers may contact us to update or request deletion of their information, subject to legal and operational requirements.

7. Contact Information

For privacy-related inquiries, contact:

Al Jaffal Centre
Al Jaffal Centre, Bank Street
PO Box 15054, Doha, Qatar
📞 +974 7776 9167
📧 shop@aljaffalcentre.com

8. Policy Updates

This policy may be updated occasionally. Updated versions will be posted on our website.